🎉Civilized AI raises $2M seed round!
Read the announcement

How do I set up a contact us link?

Back to support

The Contact Us link is a plain link to your organization's hosted Civilized chat page that opens directly into the contact-us prompt. No script is required, so it works anywhere you can add a link — a button, a navigation menu, or a block of text.

Note: The Contact Us link will only work if your organization has set up its Contact Us Forwarding Email Address in the Settings → Widgets page of your Admin Dashboard. Without it, the link opens but messages have nowhere to go.

WordPress sites

Install the Civilized plugin (see How do I install the Civilized WordPress plugin?). Once active, the Settings → Civilized page shows your ready-to-copy Contact Us link.

Any other website

Your Contact Us link is unique to your organization. Find it in your Civilized Admin Dashboard under Settings → Widgets and copy it from there — it's ready to use as-is. Paste it into any page, button, or menu item that accepts a link. It opens in a new tab so visitors stay on your site, and you can change the visible text (for example, from “Contact Us” to “Get in touch”).

Ready to coordinate your community?

Start with the free Answer Coordinator or contact us with any questions!

Get Started